{"id":1739,"date":"2013-07-02T15:20:02","date_gmt":"2013-07-02T12:20:02","guid":{"rendered":"http:\/\/magazine.enne.gr\/?p=1739"},"modified":"2026-11-03T22:52:14","modified_gmt":"2026-11-03T20:52:14","slug":"day-clinics-assessment-of-their-operation-and-evaluation-of-clients-satisfaction","status":"publish","type":"post","link":"https:\/\/periodiko.yaba.gr\/en\/day-clinics-assessment-of-their-operation-and-evaluation-of-clients-satisfaction\/","title":{"rendered":"Day clinics: assessment of their operation and evaluation of clients\u2019 satisfaction"},"content":{"rendered":"<p style=\"text-align: justify;\">ABSTRACT<\/p>\n<p style=\"text-align: justify;\"><strong>Introduction:<\/strong> The reduction of hospital admissions in order to cut costs and to psychologically relief patients\u00a0led to the concept and operation of Day Clinics.<\/p>\n<p style=\"text-align: justify;\"><strong>Purpose:<\/strong> On the one hand to evaluate the effectiveness of the operation of Day Clinics and on the other hand\u00a0to assess client\u2019s satisfaction.<\/p>\n<p style=\"text-align: justify;\"><strong>Literature Review:<\/strong> A literature review in English and in Greek in the databases of Pubmed and Elsevier was\u00a0conducted without a time limit. A secondary search was conducted by investigating the reference lists of the\u00a0gathered literature. Key words used were: day ward\/clinic\/ unit\/hospital service, effectiveness, satisfaction.<\/p>\n<p style=\"text-align: justify;\"><strong>Results:<\/strong> Regarding day clinics\u2019 operation fourteen studies were reviewed, all quantitative: two systematic\u00a0reviews, six surveys, one quasi-experimental and five experimental studies about psychiatric, geriatric,\u00a0cardiological, infectious diseases, gynecological, intestinal, and respiratory day clinics. Regarding clients\u2019\u00a0satisfaction over day clinics ten studies were reviewed. Seven of them were quantitative (surveys) and three\u00a0were qualitative (two phenomenology studies and one using focus groups). They were about oncology, medicalsurgical\u00a0and geriatric day clinics.<\/p>\n<p style=\"text-align: justify;\"><strong>Conclusions:<\/strong> Day clinics seem to be effective in terms of outputs and cost reduction. Clients seem to be\u00a0satisfied. The extent of their satisfaction depends on waiting time, surroundings, health education potentials,\u00a0information material, consultation, relationships with the health staff, planning and organization of the day\u00a0clinic.<\/p>\n<p style=\"text-align: justify;\"><strong>Keywords:<\/strong> day ward\/clinic\/ unit\/hospital service, effectiveness, satisfaction<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ABSTRACT Introduction: The reduction of hospital admissions in order to cut costs and to psychologically relief patients\u00a0led to the concept and operation of Day Clinics. Purpose:<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":-1,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[463],"tags":[462,464],"eidos-arthrou":[1808],"keyword":[2051,1884,2052],"language":[1842],"class_list":["post-1739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-iss_2_5","tag-alexandropoulou-marianthi","tag-zampelli-vasiliki","eidos-arthrou-anaskopiseis","keyword-day-ward-clinic-unit-hospital-service","keyword-effectiveness","keyword-satisfaction","language-greek"],"acf":[],"_links":{"self":[{"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/posts\/1739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/comments?post=1739"}],"version-history":[{"count":3,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/posts\/1739\/revisions"}],"predecessor-version":[{"id":9453,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/posts\/1739\/revisions\/9453"}],"wp:attachment":[{"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/media?parent=1739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/categories?post=1739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/tags?post=1739"},{"taxonomy":"eidos-arthrou","embeddable":true,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/eidos-arthrou?post=1739"},{"taxonomy":"keyword","embeddable":true,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/keyword?post=1739"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/periodiko.yaba.gr\/en\/wp-json\/wp\/v2\/language?post=1739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}